As part of the new website offering, we created a single Q-global business unit to support both Australia and New Zealand. As a result, we are retiring the New Zealand Q-global business unit, which means all New Zealand based customers need to create a new Q-global account.
When you are ready to purchase your next Q-global product you will be prompted to create an account with a new username and password. In the meantime, you can still access your old account, including all current usage credits and historical data. But you can no longer buy new product through that account.
If you would like to have your current usage credits transferred from your old account to a new one, we can help set up an account over the phone. Please call us on +64 9886 9536 (NZ).
NB: This information applies to New Zealand customers only. If you are an Australian based customer and cannot connect your Q-global account, please call customer service on 1300 473 277 (AU).
